Her son called to thank you for today. He wanted us to know that you were professional, knowledgeable, patient and understanding. He was extremely grateful that you found the time to visit today and you have left him a much happier person. Thanks for your help.
I would like to pass on my gratitude to Josh for the way he dealt with my mother this morning. Josh was absolutely brilliant, kind and considerate when talking to my mother who suffers from Dementia.
I would like to say 'thank you' to your engineer Sam for being so kind and patient, he was very professional and a credit to Red Alert
I would like to thank Matt for the install of equipment for Mr B and also for the service that I received from you.
Mark has always made himself available to assist us with any queries we may have had over the years. His professional, friendly approach is very reassuring.
Mr & Mrs Ru
Please be assured that I am a very happy customer of Red Alert. It is a top class company. Best wishes
Our customer telephoned in inform us that our engineer Simon did a “fantastic job” , he was “extremely charming” and “an absolute asset to the company”. The attitude Simon put across was that he could not do enough for her during the visit.
Both Simon and Connor were very helpful, taking the time to explain what checks they were gong to carry out and why. The level of customer service I received today was extremely high and nothing was too much trouble for both engineers. They were very well mannered and came across as passionate about the company they work for and its services. Nice to deal with professional and caring people, thank you.